Comarch mPOS application has been renamed to Comarch POS Backoffice due to rebranding.
The solution is part of the Comarch Unified Commerce Platform ecosystem and allows employees to carry out activities mainly in the back of a shop, various types of goods receipts, issues and movements between the back of the shop and the shop floor.
Generating documents when connection to POS Agent is not established (Comarch ERP: Enterprise)
In response to customers’ expectations, it is now possible to issue IR- and WM- documents in the mobile application Comarch POS Backoffice when there is no connection to the POS Agent service.
With this functionality, it is possible to:
- initiate a document online (connection to POS Agent) and continue it offline (no connection to POS Agent)
- initiate a document offline and continue it online
- process the entire document generation when there is no connection to the POS Agent
By default, stock levels are not controlled for documents issued offline. This means that it is possible to confirm IR-/WM- documents even if there are insufficient quantity of goods in stock.
However, you can activate a parameter in the ERP system so that stock levels during document confirmation are verified on the basis of the quantity of goods available in the Comarch POS Backoffice database.
The document will be uploaded to the POS Agent automatically (in the background) when the device is online. Subsequent documents will be uploaded to the ERP system.
Internal orders (Comarch ERP: Enterprise)
As expected by customers, internal orders are now supported on Comarch POS Backoffice workstations. Goods can now be ordered from internal warehouses (central warehouse or local warehouse) directly in Comarch POS Backoffice application.
The following options have been provided in order to improve ergonomics:
- option to create a new internal order
- option to track the status of an internal order
- option to automatically close internal orders upon receipt and acceptance of associated WM- documents
The internal order list can be filtered and sorted at a POS Backoffice workstation. Among the available filters are Status, Source Warehouse, Target Warehouse, Expected Delivery Date.
A created internal order can also be printed on a Comarch POS Backoffice workstation. It is also possible to search for WM- documents associated with a selected internal order. Attributes have also been supported.
In order to optimize the handling of internal orders, orders that are canceled, closed, completed, unconfirmed are not synchronized to a POS Backoffice workstation.
Online verification of internal orders (Comarch ERP: Enterprise)
Due to potential problems and conflicts with internal order processing, it is necessary to verify the document online before editing, canceling or closing the order at the POS Backoffice workstation.
Before editing the order, it is necessary to make sure, for example, that the source warehouse has not yet sent the delivery to the store because the order can no longer be edited if the delivery is already in transit.
Document is not verified during its creation, parking or continuation and when receiving warehouse documents associated with the order.
Internal orders are verified online as follows:
- Import of the current document status – before modification, the Comarch POS Backoffice application imports the current status of the document from the ERP system (on demand).
- Evaluation whether document is modifiable – if the document cannot be modified, a corresponding message is displayed.
- Document blocking – if the document can be modified, the ERP system blocks it so that it is not editable at other POS Backoffice workstations or directly in the ERP system.
- Synchronization and unblocking – the document remains blocked until changes are synchronized from Comarch POS Backoffice via the synchronization service. After the document is edited and successfully synchronized, it is automatically blocked.
Changes to the labeling process (Comarch ERP: Enterprise)
It is now possible to print labels for the product list created by scanning items or by adding them based on the selected criteria. Products are added to the print form using the product list logic – the product list can be filtered at the POS Backoffice using the search field (product can be searched by name, code, barcode, features, types and attributes).
In the ERP system, a print definition can be assigned to:
- Item
- Sales item category (product group)
If there are multiple print definitions, you can select the appropriate definition directly in the POS Backoffice.
The new label print option is available on the product list. Products can be added to the view in a quantity of 1 (e.g., piece) that can be changed after selecting a product. The [Print] button sends a list of products for printing in the set quantity – a maximum of 100 prints are allowed.
As required by customers, it is now possible to manage label printing during the receipt processes. In some cases, labels are not printed by the central warehouse (distribution process) or by the vendor (purchase order), so labels must be printed in the store when goods are received. The number of printed labels should correspond to the number of goods received.
Labels can be printed for:
- item receipts from the central warehouse
- purchase order receipts
If the receipt document contains nested cases, it is possible to print the labels of the items contained in the case. When a case is selected, only the items contained in that particular case will be printed. This logic applies to different levels of nested cases (pallets, cases, etc.). Labels can be printed for all items (i.e., including items in all nested cases).