General information
Internal orders are used to order goods from internal warehouses (central warehouse or local warehouse) directly in Comarch POS Backoffice application.
In Comarch POS Backoffice, it is possible to:
- create a new internal order
- track the status of an internal order
- automatically close internal orders upon receipt and acceptance of associated WM- documents
The internal order list can be filtered and sorted on a POS Backoffice workstation. Among the available filters are:
- Status
- Source Warehouse
- Target Warehouse
- Expected Delivery Date
A created internal order can also be printed on a Comarch POS Backoffice workstation. It is also possible to search for WM- documents associated with a selected internal order. Attributes are also supported.
In order to optimize the handling of internal orders, orders that are canceled, closed, completed, unconfirmed are not synchronized to a POS Backoffice workstation.
Online verification of internal orders
Due to potential problems and conflicts with internal order processing, it is necessary to verify the document online before performing the following operation:
- editing
- canceling
- closing
Document is not verified in the following cases:
- when creating a new internal order
- when parking and continuing the internal order
- when receiving warehouse documents associated with the order
Internal orders are verified online as follows:
- Import of the current document status – before modification, the Comarch POS Backoffice application imports the current status of the document from the ERP system (on request).
- Evaluation whether document is modifiable – if the document cannot be modified, a corresponding message is displayed.
- Document blocking – if the document can be modified, the ERP system blocks it so that it is not editable at other POS Backoffice workstations or directly in the ERP system.
- Synchronization and unblocking – the document remains blocked until changes are synchronized from Comarch POS Backoffice via the synchronization service. After the document is edited and successfully synchronized, it is automatically unblocked.