The request for removal of the user takes place after logging in to the account with administrator rights on the WWW Platform.

In order to mark your resignation, go to the UŻYTKOWNICY – ZARZĄDZAJ subpage, where you can see a list of active users by selecting the Usuń użytkowników button. On the right, next to each of the logins, there is a box that should be marked when resigning. Confirming the changes is done by selecting: Zgłoś konta do usunięcia button.

The resignation from the users takes effect at the end of the following calendar month upon request.

In order to terminate the entire contract – all registered users, the customer should send Comarch an appropriate statement in writing, or else it is null and void. A form of termination can be obtained after sending the information to the address optima.chmura@comarch.pl

Contract is terminated with a two-month notice period, effective at the end of the calendar month.