The request to generate a database backup can be made via the WWW Platform. After logging in to the user account with administrator rights in the Comarch ERP Optima system in the service model, select the Bazy danych – Zarządzaj, tabl then select the choosen database and click the „Wykonaj kopię” option. The application must be completed and approved as required. The grace period for re-performing the free database backup is 7 days.