On the POS workstation, it is possible to handle sales orders and quotes. For example, the application enables the user to:

• Issue SQ/SO
• Process orders from the ERP system and from Comarch e-Shop
• Partially or entirely process sales orders
• Generate sales orders from sales quotes

Note

In order to handle SQ and SO, the user needs to have relevant permissions granted in the ERP system.

To open the list of sales orders and quotes, it is necessary to select the tile [Sales Orders and Quotes] in the main menu. A SO/SQ document may also be issued directly in the main menu after selecting either [New Order] or [New Quote] (the tiles are hidden by default).

Note

On the POS workstation, only sales orders (SO) issued in the system currency are available.

The list of sales quotes and orders presents orders issued in the ERP system or on other POS workstations if:

• They are owned by a center to which a given POS workstation belongs and their status is Confirmed, Completed, or Pending
• Their pickup point is a center to which the POS workstation belongs and their status is Confirmed, Completed, or Pending
• Their pickup point is a warehouse available to a center to which the POS workstation belongs and their status is Confirmed, Completed, or Pending

Note

Comarch POS displays SO documents with the Completed status only if the SOs in question have been sent to the POS workstation before their completion. SO documents with the Completed status that have never been sent to Comarch POS are not displayed on the list.

In turn, orders originating from Comarch e-Shop are visible on the list of sales orders if their status is Confirmed or Completed and if their pickup point is defined as a shop/center to which the POS workstation belongs.

Note

In the ERP system, it is possible to define a period from which SO documents with the status Completed are to be synchronized by Comarch POS. It refers to SO documents which have not been sent to the application before.

Information on the modification of an order retrieved from the ERP system or another POS workstation (e.g. in the case of document cancelation) is synchronized as well.

The list contains the following columns:

• Number
• Status – it may be defined as Confirmed, Pending, Canceled, Closed, Accepted, Rejected, Completed
• Customer
• Address
• Total
• Date of Issue
• Expected Date
• Associated Documents – it displays associated trade and warehouse documents. The latter include documents created when a purchase order issued to process a sales order in the ERP system is received on the POS workstation

Hidden by default:

• Handled By
• Processing Status – it displays values defined in the ERP system
• Expiration Date
• Subtotal
• Payment Status – it displays values defined in the ERP system
• Secondary Customer
• Source – it displays values defined in the ERP system
• Processing at Pickup Point – orders processed on the POS workstation can only operate on the resources of POS warehouses assigned to a center where the workstation has been defined. If a pickup point defined for orders in Comarch ERP Standard system is a POS center or its warehouse, the column displays the value Yes.

The upper part of the window contains the text filter field, enabling the user to search SQ and SO documents on the basis of a document number.

On the list of SQ and SO documents, it is possible to search an SO document by scanning the relevant document’s reference number or entering it manually in the search field.

Note

Depending on the setting of the parameter Method of Searching For Documents available in the configuration of the POS workstation in the ERP system, documents can be searched:

• Locally in the POS workstation’s database
• Both locally and in the ERP system

Note

When searching for an SO document by a reference number, documents are only searched locally.

To narrow down search results, the user can apply the following drop-down filters:

• Value
• Subtotal Value
• Date of Issue
• Expected Date
• Source
• Expiration Date
• Payment Status
• Processing Status
• Type – available values include Sales Quote and Sales Order
• Status
• Delivery Date – date and time details (dd.mm.yyyy, hh:mm)

• DP: In-Warehouse Pickup
• DP: In-Store Pickup
• DP: External Pickup Point
• DP: External Customer Address

Note

Statuses related to delivery points are relevant for the process of sales order picking completed directly in Comarch POS. By default, these filters are hidden and can be displayed in the Layout Management window.

The list of sales orders and quotes contains the following buttons:

• [Add] → [Order]/[Quote] – it adds a new SO/SQ document
• [Print] – it prints a document
• [Preview] – it opens the preview of a SO/SQ document
• [Change Status] – it changes a document’s status
• [Customer Pickup] – the button is only available if the processing status of a selected SO document is other than Collected. The button changes the status to Collected and displays the notification: “The order processing status has been changed“.
• [Cancel] – it enables the user to cancel a confirmed document from which no other document has been generated (or when the generated document has been canceled)
• [Close] – it abandons the processing of a confirmed or pending sales order from which no other document has been generated (or when the generated document has been canceled)
• [Open] – it opens a confirmed sales order which has no associated documents (or when the generated documents have been canceled)
• [Generate Document] – it generates a trade document from a confirmed or pending sales order
• [Advance Invoice] – it generates an advance invoice from a confirmed or pending sales order. Such an operation requires the user to have relevant permissions to the Advance Sales Invoice object granted in the ERP system.
• [Receipt] – it generates a receipt from a confirmed or pending receipt. Such an operation requires the user to have relevant permissions to the Receipt object granted in the ERP system. It is not possible to generate a receipt from a sales invoice from which an advance invoice has already been generated.
• [Invoice] – it generates a sales invoice from a confirmed or pending sales order. Such an operation requires the user to have relevant permissions to the Sales Invoice object granted in the ERP system.
• [Associated Documents] – it opens a window with the list of all documents associated with a given document

Note

SQ and SO documents may also be confirmed if the price of an item added in a given document or the total value of an entire document equals 0.