Stock reconciliation

In order to reconcile stock levels, the user needs to select the tile [Back Office] in the main menu and then select [Stock Reconciliation].

[Stock Reconciliation] tile
Note
The functionality is only available to users with a relevant permission granted in the ERP system.

Executing the process sets stock levels of items available in the shop in accordance with information retrieved from the central system. The data retrieved may not take into account information on documents that have not been sent yet from a Comarch Retail POS or Comarch Retail mPOS workstation to the central system.

In order to minimize the chance that such documents exist, it is necessary to:

  • Make sure that all shop devices using Comarch Retail POS and Comarch Retail mPOS have been turned on and work in the online mode
  • Run the reconciliation process after the longest time possible since the moment when the last document was issued in the shop (e.g. before starting the work day)

In order to execute the stock reconciliation process, it is necessary to select the button [Start].

[Start] button in Stock Reconciliation window
In the first place, the system verifies whether documents which have not been processed yet and which originate from a given center exist in the queue. If so, the application displays the notification: “There are documents which have not been registered in the central system yet – the reconciled stock levels may be different than the actual current stock levels in the shop. It is recommended to perform the operation later. Are you sure you want to start the process?”.

After beginning the process, stock levels are settled in the POS Agent service on the basis of information retrieved from the ERP system.

Once the process is finished, the application displays the notification: “Stock levels have been reconciled with the central system”. In the case of an error or connection failure, the application informs the user that the process has been stopped and needs to be started again.

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