Negative cash register balance

In the application, it is possible to control negative cash register balance for the payment form Cash in the system currency.

Note
The control of negative cash register balance can be activated on the ERP system’s side.

If the control of negative cash register balance requires authorization, an attempt to reach negative cash register balance displays a blocking message.

Message requiring authorization, displayed after an attempt to reach negative cash register balance

Confirming the message displays the authorization window.

Example
At an XYZ company, the control of negative cash register balance is active, with the option of required authorization selected.

The cash register balance amounts to 200 EUR for the payment form of the Cash type. A customer wants to return trousers worth 220 EUR, and the return is to be processed with cash. The operator issues a correction to the customer’s receipt and selects Return as the correction’s reason. When the amount 220 EUR is assigned to the payment form of the Cash type in the payment window, the application displays a blocking message: “Negative cash register balance has been reached. Upon confirmation, the cash register balance will amount to -20 EUR. Do you want to continue?”. After the message is confirmed, the authorization window is displayed.

Czy ten artykuł był pomocny?