Handling of credit limit

The functionality of credit limit allows the user to issue trade documents for a customer who has been granted a specified credit limit, with no obligation to collect a payment.

Information on a customer’s credit limit is presented in following locations:

  • On the tab Credit Limit, in the window Customer/Business Entity Details – it presents a maximum and available limit
  • In a document – depending on configuration in the ERP system, an available limit may be presented after considering the value of a given document, without taking the value into consideration, or may not be presented at all
  • In the payment window – it presents an available limit
Credit Limit tab in Business Entity Details window

In order to properly configure the functionality, the following settings need to be defined for the POS workstation on the ERP system’s side:

  • At least one payment form of the type Bank or Check needs to be shared
  • It is necessary to specify payment forms without deposit

The following credit limits can be defined in the system:

  • open credit limit – when the parameter Credit Limit is set to Open for a customer, the customer may incur an unlimite credit from a vendor, the credit limit list remains insensitive and the credit limits will not be taken into account. The Available Credit Limit section in POS shows the information: Open.
  • limited credit limit – to define this type of credit limit, select the [Add] button in the Credit Limit Used section. In a newly added line, specify the following fields:
    • From, To – if this field, you specify the time frame in which the credit limit is valid. You can select the date using the built-in calendar under the arrow button.
    • Credit Limit Amount – in this field, you specify the credit limit value that a customer may use within the predetermined time frame.
    • Credit Limit Currency – is this field, you specify the currency in which the credit limit is granted to the customer. The dropdown list contains all the currencies defined in the system. The default credit currency is the one associated with the customer.
    • Acceptable Past Due % – editable when the parameter Acceptable days past due has been selected.
    • Acceptable Past Due Amount

Upon selecting the credit limit type, you can also specify the accepyable number of days past due. And in the credit limit line, you can specify the percentage of the overdue amount.

  • Acceptable days past due – this parameter is used to validate the maximum number of days that a payment can be past due. If the payment is more than the specified number of days late, the system acts as if the credit limit had been exceeded. The same is true for an open credit limit option.
  • Overdue transactions – shows the amount of credit limit used after due date.
Note
The user may define a credit limit amount and its validity period on the ERP system’s side.
Note
Regardless of configuration in the ERP system, customers added on the POS workstation are not granted a valid credit with the option Limited.

Credit limit can be used in the following documents:

  • R
  • SI
  • SO
Note
To handle credit limit, the POS workstation needs to work in the online mode. However, in the ERP system, it is possible to specify a period of time since the last connection to the data synchronization service after which the handling of credit limit is to be blocked.

In the ERP system, the user can specify a method of control to be used in case a credit limit is exceeded (it refers to R, SI, and SO documents):

  • Don’t control – even if there is no connection to the data synchronization service, it will always be possible to confirm a document or select a payment form without deposit in the payment window
  • Warn – in the case where a credit limit is exceeded, confirming an SO document or selecting a payment form without deposit in the payment window will display a relevant notification
  • Block sales transactions – if a credit limit is exceeded, the application will make it impossible to confirm an SO document or select a payment form without deposit in the payment window

When selecting a customer, a notification informing that the acceptable date for overdue payment has been exceeded is displayed in the document if the parameter Acceptable days past due is activated in ERP system.

Credit limit not reduced by sales order value

If credit limit is activated for a customer, then the system validates whether it is exceeded and whether there are any overdue payments. The amount of debt does not increase the value of the credit limit used. However, it does affect document confirmation capability.

Confirming an SO document does not decrease a customer’s credit limit. The limit will only be decreased once a payment form without deposit is confirmed in the payment window.

The payment window may:

  • Present payment forms without deposit only for customers with a credit limit granted (if the handling of credit limit is activated). Conversely, such payment forms are not presented for customers who have not been assigned a defined credit limit (no active credit limit with the option Limited).
  • Present payment forms without deposit for each customer (if the handling of credit limit is not activated)

In the case of RQC/SIQC corrections, the value of a credit limit amount displayed in the payment window is increased according to the document value.

If the POS workstation has no connection to the data synchronization service and a customer’s credit limit cannot be verified, the application presents additional information on the period of time since the last update.

Information on the last update of credit limit
Example
An XYZ company handles credit limits on POS workstations. Customers who have been granted a credit limit are obliged to settle their payments within two months after a receivable is created.

The control option selected for trade documents in the ERP system is Warn.

A regular customer who has been granted a monthly limit of 1000 EUR comes to the point of sale. The operator issues an invoice for the amount of 1250 EUR. In the payment window, the user selects the payment form Bank Transfer without deposit. After the amount 1250 EUR is assigned to the payment form Bank Transfer, the application displays a notification informing the user that the customer is to exceed the available credit limit. The operator asks his manager for advice. The shop’s manager may decide whether it is the whole invoice amount or only the amount corresponding to the granted limit (1000 EUR) that should be settled with the payment form without deposit.

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