When Comarch ERP Auto Update is launched for the first time, the interface language selection window is opened. A language can be selected for the duration of a given program session or language selection can be remembered by the system permanently by selecting the parameter Remember selection. There are five supported languages available: Polish, English, German, French and Spanish (the language of the   operating system is suggested by default).

In the case of initial configuration of:

• The parent agent – it is necessary to leave the parameter Connect this agent to Comarch server selected and enter a client ID (provided by Comarch).

• A child agent – it is necessary to deselect the parameter Connect this agent to Comarch server and enter a code of the agent previously added to the agent structure in the parent agent. Additionally, it is necessary to provide IP address of the main agent and port.

Completing preconfiguration will open Comarch ERP Auto Update application window and an attempt to connect to the Comarch server will be performed.

If the agent does not register with parent agent properly and the following message is displayed when   attempting to establish connection: “Agent has not registered with parent agent. The agent does not have the required permissions. The permissions must be granted from the level of the parent agent.” It may mean that:

• the client ID given is incorrect
• the agent code has not been added to the parent agent or it has been deleted
• the entered address/name of the parent computer is invalid

Connection with a parent agent can also be blocked by system firewall/antivirus program.