In the system, it is possible to generate debt collection documents serially, that is for many payments of different customers.
Such serial operations can be performed from the level of Finances → Receivables.
- Option Payment Reminders/Dunning leters is available only if open payments are selected on the list
- Option Late Fees is available both for open and completed payments
- The abovementioned options are active only if a specific customer or the option All customers is set as entity.
In case an entity different than a customer is selected, the following message is displayed: Debt collection documents can be generated only for customers. Change the settings in the list filter.
Batch generation of payment reminders
In order to perform batch generation of <<payment reminders>>, it is necessary to select appropiate payments on the list and select [Payment Reminders] button. A window for generating payment reminders is opened.
The window for generating payment reminders is composted of the following fields:
- Payment Reminder Content − e-mail message content
- Payment Reminder Costs
- Days of Delay:
- By document definition – settings from document definition are retrieved
- By filter settings – by filter settings regarding days of delay which are set on the list
- Indicated range – upon selecting this option, two addition columns are displayed: From/To. If there are values in the columns, then, when generating payment reminders, only payments meeting the criteria are taken into account.
After completing the fields and selecting the [Generate] button, payment reminders are created separately for each customer and payment currency. Generated payment reminders have Unconfirmed status, so it is possible modify them.
Batch generation of dunning letters
In order to perform batch generation of <<dunning letters>>, it is necessary to select appropriate payments on the list and select [Dunning Letters] button. A window for generating dunning letters is opened.
The window for generating dunning letters is composted of the following fields:
- Dunning Letter Content − e-mail message content
- Dunning Letter Costs
- By document definition – settings from document definition are retrieved
- By filter settings – by filter settings regarding days of delay which are set on the list
- Indicated range – upon selecting this option, two addition columns are displayed: From/To. If there are values in the columns, then, when generating dunning letters, only payments meeting the criteria are taken into account.
- Interests:
- From customer form – interest is calculated the same way as when adding a dunning letter from the level off Finances → Dunning Letters
- Individual – an additional column for entering a value appears
- Minimum Interest Amount – dunning letters are generated only for those receivables, for which the value of calculated interest is greater or equal to the entered value.
After completing the fields and selecting the [Generate] button, dunning letters are created separately for each customer and payment currency. Generated dunning letters have
Unconfirmed status, so it is possible to modify them.
Batch generation of late fees
In order to perform batch generation of <<late fees>>, it is necessary to select appropriate payments on the list and select [Late Fees] button. A window for generating late fees is opened.
Window for generating late fees from the list of receivables
Window for generating late fees from the list of receivables contains the following fields:
- Late Fee Content − e-mail message content
- Late Fee Costs
- Days of Delay:
- By document definition – settings from document definition are retrieved
- By filter settings – by filter settings regarding days of delay which are set on the list
- Indicated range – upon selecting this option, two addition columns are displayed: From/To. If there are values in the columns, then, when generating late fees, only payments meeting the criteria are taken into account.
- Interests:
- From customer form – interest is calculated the same way as when adding a dunning letter from the level off Finances → Dunning Letters
- Individual – an additional column for entering a value appears
- Minimum Interest Amount – late fees are generated only for those receivables, for which the value of calculated interest is greater or equal to the entered value.
After completing the fields and selecting the [Generate] button, late fees are created separately for each customer and payment currency. Generated late fees have Unconfirmed status, so it is possible modify them.