Knowledge Base for Comarch Retail POS 2021.0 in cooperation with Comarch ERP Standard, Enterprise and XL

Browse the categories and select a topic you are interested in

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  Installation

  Installing the application with the use of Comarch ERP Auto Update tool and running the POS workstation.

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  External devices

  Configuring external devices cooperating with the application: receipt printer, entry/exit counter, payment terminal, cash register drawer.

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  Personalization

  Adjusting the application’s layout to the user needs; standard elements, tiles, keyboard shortcuts, themes, and user profiles.

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  Common elements

  Standard elements of the application: filters, basic buttons, authorization window etc. Functionalities common for application objects, such as: document searching methods, attributes, context scanning, cash register balance limit, French VAT regulations etc.

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  Start and end of day

  Actions starting and ending work on POS workstation.

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  Items

  Item list, preview, and images, base products, related items, and verification of stock levels in other shops.

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  Customers

  Customer list and preview, adding a new customer, consents, contact persons, addresses.

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  Documents

  Document list, issuing a correction, generating a tax free document, reprinting on a receipt printer, promotions etc. Processing of orders and quotes issued on POS workstation and retrieved from ERP system. Processing of warehouse movements and handling of complaints.

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  Reports and payments

  Access to options related to payments, possibility to check the current cash register balance, creating reports, registering cash deposits/withdrawals, previewing a day summary for a given user session, closing a day.

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  Online/offline mode

  Summary of functions available on POS workstation depending on the working mode: Online/Offline.

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  Integration

  Integration with Comarch BI Point application.