Comarch POS 2022.5 Knowledge Base

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Installation

Installing the application with the use of Comarch ERP Auto Update tool and running the POS workstation.
Printouts

Instructions on the management of printouts in cooperation with different ERP systems and the technical documentation for printouts
External devices

Configuring external devices cooperating with the application: receipt printer, entry/exit counter, payment terminal, cash register drawer.
Personalization

Adjusting the application’s layout to the user needs; standard elements, tiles, keyboard shortcuts, themes, and user profiles.
Common elements

Standard elements of the application: filters, basic buttons, authorization window etc. Functionalities common for application objects, such as: document searching methods, attributes, context scanning, cash register balance limit, French VAT regulations etc.
Start and end of day

Actions starting and ending work on POS workstation.
Items

Item list, preview, and images, base products, related items, and verification of stock levels in other shops.
Customers

Customer list and preview, adding a new customer, consents, contact persons, addresses.
Documents

Document list, issuing a correction, generating a tax free document, reprinting on a receipt printer, promotions etc. Processing of orders and quotes issued on POS workstation and retrieved from ERP system. Processing of warehouse movements and handling of complaints.
Reports and payments

Access to options related to payments, possibility to check the current cash register balance, creating reports, registering cash deposits/withdrawals, previewing a day summary for a given user session, closing a day.
Online/offline mode

Summary of functions available on POS workstation depending on the working mode: Online/Offline.
Integration

Integration with other applications and ERP systems.