Functions available in Configuration tab

Virtual keys available in the Key Manager require a cyclic connection to Comarch servers, which is executed every 2 hours in order to verify the availability of license modules on a key. The maximum time between subsequent connections is 72 hours.

The following options are available in Configuration tab:

  1. Advanced – opens an additional window with advanced configuration parameters
Advanced option window
  • Time to release inactive module – this time is expressed in seconds and it determines the time after which the incorrectly released modules (for instance, as a result of forced application shutdown from the level of the Task   Manager) are deleted. The minimum time is 7- seconds. By default, it is set to 1800 seconds
  • Logon Level – determines the level of detail for saved logs: 0 – only exceptions, 1 – minor, 2 – average, 3 – major. This parameter is set to 0, by default
  • Compress Logs – clicking on this button compresses all the Key Manager’s logs and stores it in folder C:\Users\user\AppData\Local\Temp of Windows user.
  • Proxy Settings – activates communication through a further defined proxy server
  • Server IP Address/Name – IP address or name of the proxy server
  • Port – port used by the proxy server
  • Proxy Authentication – selecting of this parameter enables the option of providing authentication data on the proxy server
  • User – name of the user to be authenticated on the proxy server
  • Password – password of the user to be authenticated on the proxy server
  • Cluster-based installation – selecting this parameter activates the Key Manager in SQL cluster
  • SQL cluster name – names of a clustered SQL server service
  • Administrator’s e-mail address – e-mail address to which important messages relating to Manager Key will be sent as well as notifications that a virtual key has lost connection with Comarch servers
  • Notify whenever the key loses connection to Comarch servers – by selecting this option, a notification will be sent to the e-mail address of virtual key Administrator in case one of the virtual keys connected in a given instance has not established connection to Comarch servers for at least 72 hours
  • Restore Default Settings – restores standard advanced settings
  1. Update Modules – forces connection to Comarch servers and updates the view
  2. Update modules if Internet connection is unavailable – used in case there is no network connection, allows for activating modules for another 72 hours
Window for updating modules in case of no network connection

Such activation can be done in three ways:

  • By sending a text message, as shown in the frame in the upper part of the window, to the number 7148 (the cost is 1 PLN + VAT) ERP PL Activation code. The letter case is not distinguished. The activation service via a text message is available in Poland only. The reply that is sent to a received text message contains an activation code, which must be typed into the empty fields at the bottom of the window. Moreover, instead of typing manually a text message, a QR code can be scanned with the help of the application.  After this operation is performed, a relevant text message will be prepared and will be awaiting user’s confirmation of sending it.
  • By sending an e-mail message to the address: mk@comarch.pl. The message should include the entire activation code displayed in the frame, that is: ERP language_code_activation_code. It is also possible to click on the button [Send an e-mail to activate], which will prepare a ready-to-send message. This   function requires configuration of a default mail client in Windows system, where Key Manage is installed.
  • By calling +48 12 681 4300 and providing the code from the frame to a consultant. An activation will then be generated on the basis of the provided code. The generated activation code must, next, be typed into the empty fields.
  1. Add – adds a virtual key. To add a key, it is necessary to insert customer’s ID, PIN (4 digits), key number (50000xxxxx) and e-mail address if it is not provided in the Key Manager configuration.
Virtual key data
  1. Edit – this option allows for the edition of data relating to virtual key and it can be used only if the virtual key is not yet active.
  2. Delete – deletes a virtual key. A deleted virtual key can be activated on a different computer. If there is no access to the Internet, it is possible to connect it on a different computer without the necessity of restarting it.

 

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