Sending debt collection documents to customers

From the level of the lists of debt collection documents and from the level of the debt collection documents, it is possible to send e-mails to customers selected as payers on those documents. It can be done with the use of the [Send] button, which is available in the Printouts group of buttons.

Sending of documents is performed on the basis of the following rules:

  • There is a possibility of sending marked documents in a single batch
  • The e-mail address is retrieved from the form of the customer selected as payer in a payment reminder/ dunning letter/late fee
  • The description retrieved from the value of E-mail Subject directory assigned to the definition of a given document type is set as the message subject
  • Message subject is set on the basis of the settings on the defition of a given document type
  • E-mail content contains:
  • Description retrieved on the basis of the settings on the defition of a given document type
  • Default printout of the document saved in PDF format, enclosed as an attachment
Send form of a selected payment reminder

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